Terms & Conditions
Terms & Conditions
Welcome to Velora. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
Orders
By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order if fraud, pricing errors, or other issues are identified.
Pricing & Payment
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Payment is securely processed through trusted payment providers. We reserve the right to change prices or promotions at any time without prior notice.
Shipping
Orders are typically processed within 1–3 business days. Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, or other circumstances beyond our control.
Returns & Refunds
Please refer to our Refund Policy for complete details regarding returns, exchanges, and refunds.
Product Information
We strive to ensure that product descriptions and images are accurate. However, colors, packaging, and product appearance may vary slightly depending on manufacturing updates or your device's display settings.
Our products are intended to support your daily oral care routine. They are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences and results may vary.
Intellectual Property
All content on this website, including text, logos, graphics, images, and designs, is the property of Velora and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Velora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately upon posting on this website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.